SAP Knowledge Base Article - Public

3323419 - company entry date didn't appear in the workflow details page if changing company via Action

Symptom

company entry date was displayed in the workflow details page after modifying the company via import, but it didn't appear in the workflow details page if changing company via Action > Change Job and Compensation Info.

Environment

SAP SuccesFactors Employee Central

Reproducing the Issue

Modify the company via import

1. Download the jobinfo template from Import Employee Data.

2. Maintain the new company in the file, the "company entry date" is not contained in the file.

3. Import the file > the workflow was triggered.

4. Check workflow details page, field "company entry date" is displaying, there is a new calculated value for "company entry date".

Change company via Action > Change Job and Compensation Info

1. Insert new jobinfo from Action > Change Job and Compensation Info to change company, do not maintain "company entry date".

2. Save the record >  the workflow was triggered.

3. Check workflow details page, field "company entry date" is not displaying.

Resolution

This is the expected behavior as when import action is performed, the fields are calculated automatically by the system. Thus, they are shown on workflow UI.

Whereas as on Action, the fields are shown updated only after the workflow is approved.

Please create an idea for this if you have any suggestion to this functionality.

2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

Change Job and Compensation Info, calculated value , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Product Enhancement

Product

SAP SuccessFactors HXM Core 2211