SAP Knowledge Base Article - Public

3323507 - EPM tabs and buttons became invisible

Symptom

After installing analysis office, EPM tabs and buttons became invisible/empty/blank like below after OS/office upgrade.

Picture1.png

Environment

  • SAP BusinessObjects EPM solutions, add-in for Microsoft Office
  • SAP BusinessObjects Analysis, edition for Microsoft Office

Reproducing the Issue

Install analysis office and then open Excel

Cause

The root cause is still unknown.

Resolution

As a workaround, please try installing AO without EPM, and then install the standalone version of the EPM add-in.

2023-04-14_14-33-47.png

Keywords

EPM, BPC  NW, Business Planning and Consolidation for NetWeaver, SAP BPC FOR NetWeaver,Excel, EPM add-in, analysis office, AO, missing, blank, empty , KBA , EPM-XLS , EPM Excel Client , Problem

Product

SAP Analysis for Microsoft Office 2.8