SAP Knowledge Base Article - Public

3323642 - [Onboarding] Post Refresh Issue: Onboarding [2305 Release Update]


  • An Instance Refresh was recently performed and the email information related fields of Onboarding New hire were copied in Target Instance
  • Onboarding New hires from Production Instance are receiving email notification


SAP SuccessFactors Onboarding

Reproducing the Issue

  • Onboarding New hires from Production Instance are unexpectedly receiving reminders emails from the Target (Test) Instance after Instance Refresh


  • As of 2305, you will be able to request to mask the email address when performing instance refresh.
  • Kindly ensure that you are opting for this feature at the time of performing the instance refresh

See Also


2305, Release, Instance Refresh, Onboarding Instance Refresh, Anonymization, Email Anonymization, Email Instance Refresh , KBA , LOD-SF-OBX-ACC , Accessibility , Problem


SAP SuccessFactors Onboarding 2305