Symptom
- An Instance Refresh was recently performed and the email information related fields of Onboarding New hire were copied in Target Instance
- Onboarding New hires from Production Instance are receiving email notification
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Onboarding New hires from Production Instance are unexpectedly receiving reminders emails from the Target (Test) Instance after Instance Refresh
Resolution
- As of 2305, you will be able to request to mask the email address when performing instance refresh.
- Kindly ensure that you are opting for this feature at the time of performing the instance refresh
See Also
Keywords
2305, Release, Instance Refresh, Onboarding Instance Refresh, Anonymization, Email Anonymization, Email Instance Refresh , KBA , LOD-SF-OBX-ACC , Accessibility , Problem
Product
SAP SuccessFactors Onboarding 2305