3323693 - No incidents displayed under "My Incidents" app in Fiori Launchpad

• Created incidents are not listed under the "My Incidents" app in Fiori Launchpad
• Incidents are visible in "Resolve and Dispatch" app but not under "My Incidents" app
• User creates an incident using Create Incident fiori however user cannot see such incident displayed in My Incidents. When using the search in CRM Web UI this incident is found

SAP Solution Manager 7.2

My Incidents, Empty, No Results, No Incidents are currently available, Resolve and Dispatch, Fiori, crmd_order_index, PFT_7 , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem