Symptom
It was expected to be able to access the Output History tab in the Purchase Order.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Requests and Orders work center.
- Go to Purchase Orders view.
- Search for ABC (ABC is the Purchase Order's ID).
- Click in Edit button.
- The user is unable to navigate to Output History tab, because there is no Output History tab.
Cause
There are some possible causes on why the Purchase Order doesn't have an Output History tab.
Cause 1: Purchase Order ABC is currently in 'In Approval' status or in "In Preparation" status. If you navigate to Changes tab, you can see that the document didn't go through Sent status yet.
Cause 2: For migrated purchase orders, the actual output would have already happened before the migration stage itself. Hence the Output does not get generated upon migration into ByDesign system.
Cause 3: The Prevent Output indicator is checked in General tab. If you checked this indicator, the purchase order will not be outputted and the supplier will not be notified automatically when the purchase order is ordered, changed, or cancelled.
Resolution
For each case:
Resolution for Cause 1:
- If the Purchase Order is in "In Preparation" status: once the Purchase order is ordered, the Output History tab will be showing for this document.
- If the Purchase Order is in "In Approval" status: once the Purchase order is approved, the Output History tab will be showing for this document.
Resolution for Cause 2: Since supplier already received order outside of ByDesign, so no need of sending it again via Bydesign. Every thing else you can continue as usual.
Resolution for Cause 3: The Prevent Output indicator is available at each purchase order document level, and it's unchecked by default. When you create a new purchase order, you can manually check it. If you want to stop using this indicator to avoid user mistake, you can hide this field via key user adaptation mode to make the field not published to end users.
Keywords
Purchase Order; Approval; Output History; In Preparation; Migration; Migrated , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To