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3323745 - Messages Using Mail Sender Adapter are Getting Stuck in a Processing/Abandoned State

Symptom

  • You are using the Mail Sender adapter to read mails from a mailbox and process them in an integration flow. The mails get polled but either the message does not get processed at all, or the message gets stuck in a processing state and after 24 hours is Abandoned.
  • The System Logs (ljs trace) shows errors of the following type being generated at the time - 

    org.apache.camel.RuntimeCamelException: Error populating the initial mail message attachments
    at org.apache.camel.component.mail.MailMessage.populateInitialAttachments(MailMessage.java:135)
    at org.apache.camel.impl.DefaultMessage.createAttachments(DefaultMessage.java:271)
    .
    .
    .
    Caused by: java.lang.IllegalArgumentException: name must be specified and not empty 


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Environment

  • SAP Cloud Integration
  • SAP Integration Suite
  • SAP Business Technology Platform

Product

Cloud Integration all versions ; SAP Integration Suite all versions

Keywords

CPI, HCI, SCPI, Integration Suite, Cloud Integration, iFlow, Mail adapter, Mail Sender adapter, processing, abandoned, mail attachment, empty, name must be specified and not empty, Error populating the initial mail message attachments, stuck, polling, inbox, mailbox, IMAP4, SMTP, inbox , KBA , LOD-HCI-PI-CON-SOAP , SOAP Adapter , Problem

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