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3323749 - Error 'SSF information for SAP user &1 not found' when using Digital Signature in TA QA11, QE51N or QE01

Symptom

Error message 1S021 'SSF information for SAP user &1 not found' occurs when using digital signature in TA QA11, QE51N, QE01 or other transaction for result recording.


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Environment

  • SAP ERP Quality Management (QM)
  • SAP S/4HANA, on-premise

Product

SAP S/4HANA 2021 ; SAP S/4HANA 2022

Keywords

QM-IM-UD, QM-IM-RR, CA-DSG, QA11, QE51N, QE01, QE11, Verwendungsentscheid, Ergebniserfassung, SSF-Information zum SAP-Benutzer &1 nicht gefunden, Signaturmethod, Prüflos, Signaturstrategie , KBA , QM-IM , Quality Inspection , CA-DSG , Digital Signature , Problem

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