Symptom
When searching for a performance form by username or employee name, a form ID is not in the search results. However, it can be found when searching by the Form ID field.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
- Admin Center > Select any of the below options:
- Delete Form
- Change Form Date
- Restore Deleted Forms
- Enter Username or Employee Name > Search
- Unable to see the form ID
- Enter Form ID > Search
- Can see form ID
Cause
Form is sitting with v4admin
Resolution
When the performance form is sitting with v4admin, the form will not be with the employee so this would be expected behavior. To review scenarios in which performance forms are routed to v4admin, please see 2078171 - Performance Form Stuck with v4admin.
See Also
Keywords
success factors, SF, PM, PMGM, document ID, form number, document number, usernames, employee names , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem
Product
SAP SuccessFactors Performance & Goals all versions