SAP Knowledge Base Article - Preview

3323909 - Password reset screen fails with error message "Unauthorized user"

Symptom

Unable to change the password on the Password Reset screen with the error message "Unauthorized user".


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Environment

  • SAP Customer Data Cloud
  • Customer Identity

Product

SAP Customer Data Cloud all versions

Keywords

unauthorized, user, password, reset, forgot, screen, screenset, error , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem

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