3324239 - Multi-Factor Authentication in SAP Cloud for Customer(C4C) and SAP Business ByDesign(ByD)

This KBA will provide you the details on the Multi-Factor Authentication in SAP Cloud for Customer & SAP Business ByDesign.

• SAP Cloud for Customer
• SAP Business ByDesign

MFA is Multi-factor Authentication, a secure authentication method that requires employees to enter their account password and a PIN to access their files and applications online.

• SAP Cloud for Customer: SAP Cloud for Customer does not have inbuilt Multi-Factor Authentication. However, SAML 2.0 SSO can be set up using an Identify Provider(IDP) and you can configure in the IDP(like SAP cloud identity, ADFS etc) to provide multi-factor authentication.

Your preferred IDP should be able to help you with setting up Multifactor authentication.

• SAP Business ByDesign: Multifactor authentication is not supported in Business ByDesign. However, customers can set up single sign-on and use one of the many identity providers which support the multi-factor authentication feature.

SAP Cloud for Customer Security Guide

2608632 - Frequently Asked Questions on Identity and Access Management

2595989 - How to Enable Only SSO Login for Business Users

You can refer to the blog post 5 reasons to use Multi-Factor Authentication on SAP C4C for more information.

Multi-factor Authentication, MAF, BYD, C4C, SSO , KBA , multi-factor authentication , maf , byd , c4c , SRD-CC-IAM , Identity & Access Management , Problem

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions