Symptom
The "Curriculum Data CSV" is not retrieving data for deactivated curriculum.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Go to Learning Administration >
- Reports >
- Run the "Curriculum Data CSV" >
- Set the inactive curricula as filter >
- Run the report >
- Check if the report generated shows the expect results.
Cause
The report will not be able to find the inactive curriculum if the "Curriculum Status" is not set as "Both" or "Not active" when setting the curricula as filter or on report fields search fields.
Resolution
The curriculum status must be set as "Both" or "Not active" when setting the curricula as filter and also on report fields to the report returns the inactive curriculum data.
- Go to Learning Administration >
- Reports >
- Run the "Curriculum Data CSV" >
- Set the inactive curricula as filter >
- Set the Curriculum Status as "Both" >
- Run the report >
- Check if the report generated shows the expect results.
See Also
Keywords
LMS, learning, deactivated, inactivated, inactive, deactivate, curriculum, data, report, retrieving, returning, empty, blank, how-to, how, , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CUR , Curricula , Problem