SAP Knowledge Base Article - Public

3324371 - Wrong Goods and Services Receipt's reference in Supplier Invoice

Symptom

You expected that a different Goods and Service Receipt ID would be showing in Supplier Invoice's item reference.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Go to Invoices and Credit Memos view.
  3. Search for ABC (ABC is the Supplier Invoice's ID).
  4. Click in Edit button.
  5. Navigate to Items tab.
  6. Select item ID m (m is the number of the item).
  7. Navigate to Basic Data subtab.
  8. You can see that the field has value:
  • Services Receipt ID/Item: PQR-n (PQR is a Goods and Service Confirmation and n is the item number in the document).

You expected that it would show reference 'XYZ-n' instead of 'PQR-n' (XYZ is another Goods and Service Confirmation).

Also:

  1. Follow all steps until 8. 
  2. Navigate to Cost Distribution subtab. 
  3. In Cost Distribution section, for line m.1, Reference item: XYZ-n Goods and Service Confirmation. 

The references are different in each tab.

Cause

This scenario is a known issue. Based on priority, the development team will implement a fix in a future release.

Resolution

Our development team is unable to correct the displayed data in the UI, but correct information is maintained in the backend. So this issue does not impact on business process.

Keywords

Supplier invoice; Goods and service receipt; Goods and service confirmation; Cost distribution; Basic Data , KBA , SRD-SRM-SI , Supplier Invoicing , SRD-SRM-GSA , Goods and Service Aknowledgement , Known Error

Product

SAP Business ByDesign all versions