3324647 - SAP Customer Checkout crashes during article synchronization

During an article synchronization SAP Customer Checkout is crashing or becomes unresponsive. In the log file you find an error stack. The top of the error stack looks like:

2023-04-18 10:28:58,951 [loadAllDTOFromExternalSystem] INFO  com.sap.scco.ap.pos.i14y.util.callback.impl.MaterialDTO_RetrieveListCallback - XState=com.sap.scco.util.exception.XState: com.sap.scco.util.exception.XState: javax.persistence.PersistenceException: Exception [EclipseLink-4002] (Eclipse Persistence Services - 2.7.7.v20200504-69f2c2b80d): org.eclipse.persistence.exceptions.DatabaseException
Internal Exception: java.sql.SQLTransactionRollbackException: A lock could not be obtained within the time requested.  The lockTable dump is:
Tue Apr 18 10:28:58 CEST 2023
XID       |TYPE         |MODE|LOCKCOUNT|LOCKNAME                                                                        |STATE|TABLETYPE / LOCKOBJ                   |INDEXNAME / CONTAINER_ID / (MODE for LATCH only)  |TABLENAME / CONGLOM_ID                |
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
*** The following row is the victim ***
450475324 |TABLE        |IS  |0        |Tablelock                                                                       |WAIT |T                                     |NULL                                              |PRICEDISCOUNT         

• SAP Customer Checkout

CCO, article, sync, unusable, shut down, item, price, discount , KBA , IS-SE-CCO , Customer Checkout , Problem