SAP Knowledge Base Article - Preview

3324689 - WEBGUI: How to enable and download the "Communication support traces"?

Symptom

With SAP Note 3279589 a new feature has been introduced, to save the last 3 network Requests/Responses for support reasons

however it is not clear where this option can be switched on/off.


Read more...

Environment

  • SAP NetWeaver
  • Internet Transaction Server (ITS)
  • SAP GUI for HTML (WEBGUI)
  • SAP KERNEL 7.54 or higher as per SAP Notes 3279589 and 3420071.

Product

SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP S/4HANA all versions

Keywords

backend error occurred , backenderror , random , sometimes , sporadical errors , non-reproducible , KBA , BC-FES-ITS , SAP Internet Transaction Server , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.