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3324764 - SUM fails in PREP_INPUT/ASCS_CHK: No ASCS instance detected

Symptom

  • SUM does not recognize ASCS/ERS instance:

                SUM log shows below error

                 ASCS_CHK.LOG:

                 1 ETQ201 Entering upgrade-phase "PREP_INPUT/ASCS_CHK" ("20230417230353")
                 2 ETQ367 Connect variables are set for standard instance access: System-nr = '<intance_number>', GwService = 'sapgw<intance_number>' Client = '000'
                 1 ETQ200 Executing actual phase 'PREP_INPUT/ASCS_CHK'.
                 1 ETQ399 Phase arguments:
                 2 ETQ399 Arg[ALPFile] = ''
                 2 ETQ399 Arg[Options] = 'CHECK'
                 1 ETQ000 ==================================================
                 2 ETQ011 --------------------------------------------------
                 2 ETQ399 SYSTEM MANAGER: Get all instances with type 'ASCS':
                 1 ETQ399 No ASCS instance detected at SUM instancelist.
                 1 ETQ399 ASCS Instance is detected at SAP profiles (ASCS host '<host of ASCS>' and ASCS sysnum '<ASCS_intance_number>').
                 1 ETQ399 Standalone enqueue server is detected at profiles (ASCS host '' and ASCS sysnum ''), but no valid ASCS instance is found at SUM instancelist

                    Better reinit the SUM instancelist.
                 1 ETQ399 SAPCONTROL MANAGER: getSystemInstanceList with dumpfile: /usr/sap/<SID>/SUM/abap/log/SAPCONTROL_INSTANCELIST.OUT
                 3 ETQ120 20230417230353: PID 39020 execute '/usr/sap/<SID>/D<instance_number>/exe/sapcontrol -prot NI_HTTP -nr <intance_number> -function GetSystemInstanceList',

                    output written to '/usr/sap/<SID>/SUM/abap/log/SAPCONTROL_INSTANCELIST.OUT'.
                 3 ETQ122 20230417230353: PID 39020 exited with status 0 '' (time:     0.0/    0.0/    0.0/90MB real/usr/sys/maxmem)
                 1 ETQ399 SYSTEM MANAGER: enhance instance list for Instance Number: 01, Instance Host: <other application server host>
                 1 ETQ399 SYSTEM MANAGER: enhance instance list for Instance Number: 01, Instance Host: <other application server host>
                 2 ETQ011 --------------------------------------------------
                 2 ETQ399 SYSTEM MANAGER: Get all instances with type 'ASCS':
                 1 ETQ399 No ASCS instance detected at SUM instancelist.
                 1EETQ399 Last error code set is: The SUM instancelist has been rebuilt but no valid ASCS instance can be
                 1EETQ399Xfound! Check your system settings.
                 1EETQ204 Upgrade phase "ASCS_CHK" aborted with severe errors ("20230417230353")

  • When you check the status of the instances (sapcontrol -nr <instance number> -function GetSystemInstanceList), you get the following result:

      GetSystemInstanceList
      OK
      hostname, instanceNr, httpPort, httpsPort, startPriority, features, dispstatus
      <hostname>, <instance number>, ..., ... , ..., ABAP|GATEWAY|ICMAN|IGS, GREEN

                <hostname>, <instance number>, ..., ... , ..., ABAP|GATEWAY|ICMAN|IGS, GREEN

                 It does not list ASCS instance in the output.


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Environment

  • SAP Netweaver
  • ABAP Platform
  • UNIX

Product

ABAP platform all versions ; SAP NetWeaver all versions

Keywords

Stopped, Stuck, Issue, Support pack, Support packages, SUM, ASCS, SCS,SUM cannot detect (A)SCS instance, The SUM instancelist has been rebuilt but no valid ASCS instance can be found , KBA , BC-CST-STS , Startup Service , Problem

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