SAP Knowledge Base Article - Public

3324786 - Error "Enter Parent Reference Product ID" When Trying to Fill Parent Registered Product ID Field for a Registered Product


You are trying to fill Parent Registered Product ID field for a Registered Product but get the error message "Enter Parent Reference Product ID".


SAP Business ByDesign

Reproducing the Issue

  1. Go to Service Entitlements work center.
  2. Go to Registered Products view.
  3. Enter the relevant product.
  4. Click View All.
  5. Fill the Parent Registered Product ID field in General tab.

The error message is thrown.


In order to fill the Parent Registered Product ID field, you also need to fill the Parent Reference Product field. Both fields may be hidden by default.


You need to unhide both fields (Parent Registered Product ID and Parent Reference Product) using Adaptation Mode and then maintain cohesive information in both.

See Also

SAP Help Portal: Registered Products Quick Guide


add parenting registered products , KBA , SRD-MD-PRD-PRD , Product , How To


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