SAP Knowledge Base Article - Public

3324907 - Unable to access/preview category page from CSB - Recruiting Marketing

Symptom

When CSB users tries to preview or view the category page in CSB, the category page URL is not redirecting to https:// hence, the category page cannot be viewed. 

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to Manage Career Site builder 
  2. Click on Pages > Category 
  3. Select any Category page 
  4. Click on the View Category icon or edit the category page and preview the page
  5. Page is not accessible

Cause

<sslintalentcommunity>true</sslintalentcommunity> configuration on the Site Settings XML in CSB is set to "false".

Resolution

  1. Go to CSB 
  2. Click on Tools 
  3. Click on Import & Export 
  4. Go to Export Tab 
  5. Select "Site Settings" and Click on Export 
  6. Open the file using a Notepad++ or any similar application.
  7. Search for the <sslintalentcommunity>false</sslintalentcommunity>
  8. Update the configuration to <sslintalentcommunity>true</sslintalentcommunity> 
  9. Save the file 
  10. Go to Import Tab in CSB 
  11. Upload the Site Settings file. 

Note: Always make sure to have a backup of the original Site Settings XML Exported in CSB before uploading the update Site Settings XML. 

See Also

3008375 - How to Display Site Integrations tab in Career Site Builder - Recruiting Marketing

Keywords

https://, http://, Category page, not reachable, cannot access, error page, Site Configuration  , KBA , LOD-SF-RMK-CSB-CAT , Category page rules , Problem

Product

SAP SuccessFactors Recruiting all versions