Symptom
New Hire does not get added to Permission Group even though meeting the group criteria
Environment
SAP SuccessFactors HXM Core
Reproducing the Issue
- Hire a user through Add new Employee or Employee Import
- Maintain User attributes to meet Permission Group criteria definition
- Permission Group does not update to reflect new hire
Cause
In Provisioning, Instance has Refresh Framework enabled and Refresh RBP Rules job scheduled at the same time, this will not work.
Resolution
Disable Refresh RBP Rules job and Refresh Framework will then continue to work as expected updating Permission Groups for new hires
See Also
Keywords
Permission Group update, new hire permission, RBP Framework, RBP Refresh Rules, not updating , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem
Product
SAP SuccessFactors HXM Core all versions