SAP Knowledge Base Article - Public

3325112 - Permission groups do not update for new hires

Symptom

New Hire does not get added to Permission Group even though meeting the group criteria

Environment

SAP SuccessFactors HXM Core

Reproducing the Issue

  1. Hire a user through Add new Employee or Employee Import
  2. Maintain User attributes to meet Permission Group criteria definition
  3. Permission Group does not update to reflect new hire

Cause

In Provisioning, Instance has Refresh Framework enabled and Refresh RBP Rules job scheduled at the same time, this will not work.

Resolution

Disable Refresh RBP Rules job and Refresh Framework will then continue to work as expected updating Permission Groups for new hires

See Also

2766870 - Role Based Permissions (RBP) Refresh Framework FAQ - SuccessFactors

Keywords

Permission Group update, new hire permission, RBP Framework, RBP Refresh Rules, not updating , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem

Product

SAP SuccessFactors HCM Core all versions