SAP Knowledge Base Article - Public

3325132 - You are Unable to Assign a Work Center to Business User Who is the first Business User

Symptom

You are unable to assign a work center to the Business User who is the first Business User created in the system.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Application and User Management work center.
  2. Go to Business Users view.
  3. Search and Select the Business User XYZ (XYZ represents the Business User ID).
  4. Open in Edit mode through Access Restrictions view.

You can observe that you are unable to assign a work center to the user.

Cause

The User XYZ is not assigned any work center, as it's the first business user.

Resolution

The initial user should assign the work center to the first Business User created.

See Also

1658013 - User Cannot Create New Business Users Or Service Agents Using Initial User

Business Roles Quick Guide | SAP Help Portal

Keywords

 Business User, Access Restrictions, Initial User , KBA , business user , access restrictions , initial user , SRD-CC-IAM , Identity & Access Management , How To

Product

SAP Business ByDesign all versions