SAP Knowledge Base Article - Public

3325332 - Supplier Invoice Does not Show the Approver Details

Symptom

You have created a supplier invoice however system does not show the approver details under approvals tab view of invoice document.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center
  2. Go to Invoices and Credit Memos view 
  3. Select the relevant Supplier Invoice
  4. Navigate to Approval tab
  5. No approver details found 

Cause

You have defined the approval process for supplier invoice as below;

  • Approval by Cost Assignment
  • Condition - Supplier Classification = A - Supplier

The given supplier invoice contains supplier XYZ. In the master data of supplier, ABC Classification is not maintained as A -Supplier. Hence no approver determined in the supplier invoice.

Resolution

In order to determine the approver details in the supplier Invoice by the system , you must maintain the Supplier Classification as A - Supplier for the relevant supplier. Then the system will determine the approver.
To do so, please follow the below steps;

  1. Go to Supplier Base work center
  2. Go to Suppliers view
  3. Select the relevant Supplier
  4. Select Edit and navigate to General tab
  5. Maintain ABC Classification as A Supplier
  6. Select Save and Close

Keywords

Approver details not found in invoice, ABC Classification, Supplier classification, Approver not determined in supplier invoice; No approver found

, KBA , AP-SIP-SIV , Supplier Invoice , How To

Product

SAP Business ByDesign 2302 ; SAP Business ByDesign 2305 ; SAP Business ByDesign 2308