Symptom
The system does not display the approver details under the approvals tab view of the invoice document, even though you have created a supplier invoice.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Supplier Invoicing Work Center
- Navigate to the Invoices and Credit Memos View
- Select the relevant Supplier Invoice
- Navigate to Approval tab, no approver details would be found
Cause
You have defined the approval process for supplier invoice as below:
- Approval by Cost Assignment
- Condition - Supplier Classification = A - Supplier
The given supplier invoice contains supplier XYZ. In the master data of supplier, ABC Classification is not maintained as A -Supplier. Hence no approver determined in the supplier invoice.
Resolution
In order to determine the approver details in the supplier Invoice by the system , you must maintain the Supplier Classification as A - Supplier for the relevant supplier. Then the system will determine the approver.
To do so, please follow the below steps;
- Go to the Supplier Base Work Center
- Go to the Suppliers View
- Select the relevant Supplier
- Choose Edit
- Navigate to the General tab
- Maintain ABC Classification as A Supplier
- Choose Save and Close
Keywords
Approver details not found in invoice, ABC Classification, Supplier classification, Approver not determined in supplier invoice; No approver found