Symptom
You have created a supplier invoice however system does not show the approver details under approvals tab view of invoice document.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center
- Go to Invoices and Credit Memos view
- Select the relevant Supplier Invoice
- No approver details found
Cause
You have defined the approval process for supplier invoice as below;
- Approval by Cost Assignment
- Condition - Supplier Classification = A-supplier
The given supplier invoice contains supplier XYZ. In the master data of supplier, ABC Classification is not maintained as A -Supplier. Hence no approver determined in the supplier invoice.
Resolution
In order system to determine the approver details in the supplier Invoice, you must maintain the Supplier Classification as A for the relevant supplier. Then system will determine the approver. To do so, please follow the below steps;
- Go to Supplier Base work center
- Go to Suppliers view
- Select the relevant Supplier
- Select Edit and navigate to General tab
- Maintain ABC Classification as A Supplier
- Select Save and Close
Keywords
Approver details not found in invoice; ABC Classification; Supplier classification