SAP Knowledge Base Article - Public

3325332 - Supplier Invoice Does not Show the Approver Details

Symptom

The system does not display the approver details under the approvals tab view of the invoice document, even though you have created a supplier invoice.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Supplier Invoicing Work Center
  2. Navigate to the Invoices and Credit Memos View 
  3. Select the relevant Supplier Invoice
  4. Navigate to Approval tab, no approver details would be found 

Cause

You have defined the approval process for supplier invoice as below:

  • Approval by Cost Assignment
  • Condition - Supplier Classification = A - Supplier

The given supplier invoice contains supplier XYZ. In the master data of supplier, ABC Classification is not maintained as A -Supplier. Hence no approver determined in the supplier invoice.

Resolution

In order to determine the approver details in the supplier Invoice by the system , you must maintain the Supplier Classification as A - Supplier for the relevant supplier. Then the system will determine the approver.
To do so, please follow the below steps;

  1. Go to the Supplier Base Work Center
  2. Go to the Suppliers View
  3. Select the relevant Supplier
  4. Choose Edit
  5. Navigate to the General tab
  6. Maintain ABC Classification as A Supplier
  7. Choose Save and Close

Keywords

Approver details not found in invoice, ABC Classification, Supplier classification, Approver not determined in supplier invoice; No approver found

, KBA , AP-SIP-SIV , Supplier Invoice , How To

Product

SAP Business ByDesign all versions