SAP Knowledge Base Article - Preview

3325449 - User Operations to SAP Customer Data Cloud fail sporadically with "502 Gateway Timeout" and "503 Service Unavailable" error responses

Symptom

A slightly higher-than-normal rate of requests to the Customer Data Cloud (CDC) API endpoints are failing with "502 Gateway Timeout" and "503 Service Unavailable" error responses.


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Environment

  • SAP Customer Data Cloud
  • Customer Identity
  • REST API

Product

SAP Customer Data Cloud all versions

Keywords

Customer Data Cloud, CDC, Gigya, error, 502, 503, Gateway Timeout, Service Unavailable , KBA , CEC-PRO , SAP Customer Data Cloud - Identity, - Consent, - Profile , Known Error

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