SAP Knowledge Base Article - Public

3325497 - Remove http:// prefix For Web Link Attachment

Symptom

Remove http:// prefix for attaching weblink as an attachment for account.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Account work center view.
  2. Open any Account.
  3. Go to Attachment facet.
  4. Click on "Add" for attaching the weblink.
  5. Select the option Weblink.
  6. Screen pops with "http://" as prefix in weblink.

Cause

Removal of "http://" as prefix in weblink for attaching a weblink in an attachment, is not possible.

Resolution

This is the designed behaviour of the current product. This cannot be changed.

Keywords

Weblink, Attachment, Sales, Service, "http://" as prefix , KBA , "http://"prefix , weblink , attachment , account , sales , service , LOD-CRM-BF-ATT , Attachments , LOD-CRM-SRP , Service Request Processing , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions