Symptom
Regular scheduled maintenance windows may cause temporary downtime or service interruption in the SAP CPQ environment.
Environment
SAP CPQ
Resolution
- Maintenance windows are predefined contractual maintenance periods (CMP) used to provide updates and maintenance activities for the SAP CPQ application and its infrastructure.
- During these scheduled maintenance windows, temporary downtime or service interruption may occur.
- These activities are planned in advance, officially published, and cannot be postponed or canceled.
- You may find the contractual maintenance period (CMP) windows here (Please use the search function on the page and search for "CPQ"): https://support.sap.com/en/my-support/systems-installations/cac/maintenance-windows.html?anchorId=section_1497935568
- For SAP CPQ release planning and release schedules, please refer to: Release Schedule and Dates | SAP Help Portal
Keywords
Maintenance, Downtime, CMP, Maintenance Window, Scheduled Maintenance, CPQ, Upgrade, Release, Hotfix, Contractual Maintenance Period , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To
Product
SAP CPQ 2023
SAP Knowledge Base Article - Public