Symptom
You want to know how the approver is assigned in Goods receipt GSR When account assignment is having sales order or service order provided the work distribution used is "Approver of Goods and Service Acknowledgement'
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Goods and service receipts work center
- Select Receipts and returns
- Open the respective goods receipt
- Click on approval tab
- You will see unexpected approver
Cause
When account assignment is Service order or Sales order system take the manager of Purchasing unit maintained in the Purchase order of the goods receipt.
Resolution
Check the Purchasing unit in the purchase order general tab
and click on it to see the manager
See Also
1699149 - Goods and Services Receipts Approval Process
1947478 - Huge list of Persons Responsible Determined for an Approval Task
Keywords
KBA , AP-POP , Purchase Order Processing , Problem
Product
SAP Business ByDesign all versions