SAP Knowledge Base Article - Public

3325919 - How is approver determined in Goods receipt when account assignment has Service order or Sales order


You want  to know how the approver is assigned in Goods receipt GSR When account assignment is having sales order or service order provided the work distribution used is "Approver of Goods and Service Acknowledgement'


SAP Business ByDesign

Reproducing the Issue

  • Go to Goods and service receipts work center 
  • Select Receipts and returns
  • Open the respective goods receipt
  • Click on approval tab
  • You will see unexpected approver


When account assignment is Service order or Sales order system take the manager of Purchasing unit maintained in the Purchase order of the goods receipt.


Check the Purchasing unit in the purchase order general tab

and click on it to see the manager

See Also

1699149 - Goods and Services Receipts Approval Process

1947478 - Huge list of Persons Responsible Determined for an Approval Task


KBA , AP-POP , Purchase Order Processing , Problem


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