Symptom
System allocates incorrect numbering range while creating scanned invoices for user ABC. Here user ABC belongs to company MNC but the user is uploading invoice for company XYZ.
Environment
SAP Business ByDesign
Reproducing the Issue
- Login with user ABC
- Go to Supplier Invoicing work center
- Go to Invoice Scanning view
- Click on Upload button
- Enter company XYZ and upload the pdf document
- System creates invoice for company MNC
Cause
When the user ABC uploads the pdf file, in the scanned values system takes incorrect buying company MNC and hence the incorrect numbering format.
Resolution
When you provide company as XYZ during scanning, it is changing to MNC while creating invoice, not only this company XYZ, if you replace any company it will overwrite with MNC. Because there is org setup for that employee XYZ where company and bill-to will automatically define while creating invoice. Even if you try to create a new invoice without reference to purchase order or with reference to purchase ordere in the supplier invoice work center, Company and Bill-To will be defaulted to company MNC only. System is working as expected.
Keywords
incorrect numbering range while creating scanned invoices; Incorrect company while creating scanned invoice; , KBA , SRD-SRM-SI , Supplier Invoicing , Problem