SAP Knowledge Base Article - Public

3325971 - C4C-CPQ: Prospect is not getting replicated to CPQ


Prospect is not getting replicated to CPQ.


SAP SALES CLOUD CPQ integrated with SAP Cloud for Customer and S/4 Hana.


  • When a CPQ Quote is created from C4C it is observed that same Prospect (BP) is not getting created in CPQ as per the standard scenario:
    • External ID needs to be empty until the prospect becomes a customer in CPQ in order to create the BP.
  • After converting BP from Prospect to master data it is not possible to see the converted BP in CPQ.
    • If you do not have that business partner in CPQ, it will not be created  after the conversion from prospect to master data in C4C.
      If it is required to have that replication (to create a business partner in CPQ), it is required to set it up in S4, as S4 is responsible for replication.



Expected Behavior.

See Also

Involved Parties in SAP CPQ - SAP Cloud for Customer Integration -


CPQ, C4C, Prospect, S4, Business Partners , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed


SAP CPQ 2023 ; SAP Cloud for Customer core applications all versions