SAP Knowledge Base Article - Preview

3325975 - Unable To Open Unassociated Email Due To RBAM Error

Symptom

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

When trying to open an Unassociated Email via Quick View, you receive an Access Restriction error.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Mail; Not Opening; Error; Cannot Access; Team; Employee; User; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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