Symptom
Intermittent error "This site can't be reached" when accessing Internal Career Site Powered by CSB.
Environment
- SAP SuccessFactors Recruiting Management
- SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Go to Home > Careers
- It shows "You have now been authenticated. Your request has been forwarded to the target system for processing".
- After redirection, it shows an error page "This site can't be reached".
- Reload the page or just let the page continues to load for a while. It shows the career site eventually.
Cause
In CSB Site Settings XML, "sslintalentcommunity" is set to "false".
<sslintalentcommunity>false</sslintalentcommunity>
Resolution
- Go to Career Site Builder > Tools > Import & Export > Export.
- Select Site Settings and export.
- Edit the XML file, search for "sslintalentcommunity" and change it to "true", e.g., <sslintalentcommunity>true</sslintalentcommunity>.
- Go to Career Site Builder > Tools > Import & Export > Import.
- Select Site Settings and import the file.
Keywords
ICS, RCM, RMK, IAS, SAML, SSO, Career Site Builder, This site can't be reached, Can't reach this page, ERR_CONNECTION_RESET, connection error, temporary, unable to access, authentication , KBA , LOD-SF-RMK-ICS , Internal Career Site Builder (CSB, IAS, etc ...) , LOD-SF-RCM , Recruiting Management , LOD-SF-RMK , Recruiting Marketing , Problem
Product
SAP SuccessFactors Recruiting all versions
Attachments
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