Symptom
The OData API is returning the incorrect username when querying the UserAccount object.
It is returning the old inactive username.
Environment
-
SAP SuccessFactors HCM Suite
- OData API
Reproducing the Issue
1. Query the OData API: UserAccount
2. API Response is returning an inactive username
Cause
The incorrect login name is maintained in the UserAccount object.
Resolution
1. Admin Center -> Manage Login Accounts.
2. Enter Person ID
3. Select "Edit"
4. Change login name to the correct one
For further details & demonstration, please refer to: 2859043 - Manage Login Accounts tool
Keywords
UserAccount, login name, inactive user, OData API, logon_user_name, username , KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT , Integrations , Problem