3326139 - OData API: UserAccount entity showing incorrect username

Symptom

The OData API is returning the incorrect username when querying the UserAccount object.

It is returning the old inactive username.

Environment

SAP SuccessFactors HCM Suite
- OData API

Reproducing the Issue

1. Query the OData API: UserAccount

2. API Response is returning an inactive username

Cause

The incorrect login name is maintained in the UserAccount object.

Resolution

1. Admin Center -> Manage Login Accounts.

2. Enter Person ID

3. Select "Edit"

4. Change login name to the correct one

For further details & demonstration, please refer to: 2859043 - Manage Login Accounts tool

Keywords

UserAccount, login name, inactive user, OData API, logon_user_name, username , KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT , Integrations , Problem

Product

SAP SuccessFactors HCM Suite all versions