Symptom
- When candidate applies for a job requisition, an error occurs.
- Error: errorId=null, timestamp=null, errorMessage=empty String
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Career Site
- Select the Job Requisition to apply
- Fill in Required Fields
- Click on Apply
- An error appears: errorId=null, timestamp=null, errorMessage=empty String
Cause
Candidate has write permissions to system fields that they should not have access to.
Resolution
Candidates should not have write permissions to the following system field in the application process.
- bkgrndChkStatus
- interviewResult
- jobTitle
- id
- applicationDate
- overdueInterviews
- averageRating
- lastModified
- comments
- source
In order to avoid the Error: errorId=null, timestamp=null, errorMessage=empty String appears, the read/write permissions should be removed from the candidate.
See Also
KBA 3508031 - Application Error When Attempting to Update the interviewResult Field in Job Application - Recruiting Management
Keywords
RCM, Candidate, Application, Job, Requisition, Submit, Update, Edit, Apply, Error, empty String , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem
SAP Knowledge Base Article - Public