SAP Knowledge Base Article - Public

3326303 - Error when candidate applies for Job Requisition

Symptom

When the candidate applies for a job requisition they receive the an error. 
Error: errorId=null, timestamp=null, errorMessage=empty String  

Environment

SAP SuccessFactors Recruiting Management. 

Reproducing the Issue

  1. Go to Career Site
  2. Select Job Requisition
  3. Fill in Required Fields
  4. Apply 
  5. Error: errorId=null, timestamp=null, errorMessage=empty String appears 

Cause

Candidate has write permissions to system fields that they shouldnt have access to. 

Resolution

Candidate should not have write permissions to the following system field in the application process.

  • bckgrndChkStatus
  • interviewresult
  • jobTitle
  • id
  • ApplicationDate
  • Overdueinterviews
  • Averagerating
  • lastmodified
  • comments
  • source

In order to avoid the Error: errorId=null, timestamp=null, errorMessage=empty String appears, the read/write permissions should be removed from the candidate. 

Keywords

KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions