SAP Knowledge Base Article - Public

3326303 - Error when candidate applies for Job Requisition - Recruiting Management

Symptom

  • When candidate applies for a job requisition, an error occurs.
  • Error: errorId=null, timestamp=null, errorMessage=empty String  

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Career Site
  2. Select the Job Requisition to apply
  3. Fill in Required Fields
  4. Click on Apply 
  5. An error appears: errorId=null, timestamp=null, errorMessage=empty String

Cause

Candidate has write permissions to system fields that they should not have access to. 

Resolution

Candidates should not have write permissions to the following system field in the application process.

  • bkgrndChkStatus
  • interviewResult
  • jobTitle
  • id
  • applicationDate
  • overdueInterviews
  • averageRating
  • lastModified
  • comments
  • source

In order to avoid the Error: errorId=null, timestamp=null, errorMessage=empty String appears, the read/write permissions should be removed from the candidate. 

See Also

KBA 3508031 - Application Error When Attempting to Update the interviewResult Field in Job Application - Recruiting Management

Keywords

RCM, Candidate, Application, Job, Requisition, Submit, Update, Edit, Apply, Error, empty String , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions