SAP Knowledge Base Article - Public

3326312 - Requesting field does not get updated while requesting an absence

Symptom

You have configured a custom field in the 'Employee Time' object with the Data Type set as 'Time';

However, upon requesting an absence, you have noticed that the field 'Requesting' does not get updated upon inserting values in the custom field you have configured, as shown below:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Configure Object Definitions > Employee Time;
  2. Take Action > Make Correction;
  3. Create the custom fields and select the Date Type as 'Time';
  4. Click on 'Details' and on the field 'Field ID' on the bottom of the window, insert 'timeType.externalCode';
  5. On the 'Condition' field, insert the External Code of the associated Time Type you'd like this custom field to be displayed and save;
  6. Go back to the Workbench and try to request a leave and input the times on the custom field;
  7. Observe the behavior.

Cause

Expected behavior.

Resolution

  • The requesting field is only calculated for the standard 'start time' and 'end time' fields and for a clock-time user;
  • If you need to use start and end time as custom fields, the 'Requesting' amount needs to be entered manually;
  • Alternatively, you can implement a Take rule which calculates the difference between start and end time custom fields. This duration can be displayed as an info message - Then the end user should enter that value in the Requesting field.

See Also

Configuring First Half or Second Half Leave Request Scenario | SAP Blogs

Keywords

employee time, custom field, data type time, data type, time, time off, absence request, leave request, requesting field, requesting, object definitions , KBA , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions