3326312 - Requesting field does not get updated while requesting an absence

You have configured a custom field in the 'Employee Time' object with the Data Type set as 'Time';

However, upon requesting an absence, you have noticed that the field 'Requesting' does not get updated upon inserting values in the custom field you have configured, as shown below:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors Employee Central
• SAP SuccessFactors HXM Suite

1. Go to Configure Object Definitions > Employee Time;
2. Take Action > Make Correction;
3. Create the custom fields and select the Date Type as 'Time';
4. Click on 'Details' and on the field 'Field ID' on the bottom of the window, insert 'timeType.externalCode';
5. On the 'Condition' field, insert the External Code of the associated Time Type you'd like this custom field to be displayed and save;
6. Go back to the Workbench and try to request a leave and input the times on the custom field;
7. Observe the behavior.

Expected behavior.

• The requesting field is only calculated for the standard 'start time' and 'end time' fields and for a clock-time user;
• If you need to use start and end time as custom fields, the 'Requesting' amount needs to be entered manually;
• Alternatively, you can implement a Take rule which calculates the difference between start and end time custom fields. This duration can be displayed as an info message - Then the end user should enter that value in the Requesting field.

Configuring First Half or Second Half Leave Request Scenario | SAP Blogs

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions