SAP Knowledge Base Article - Public

3326410 - Warning message: Credit memo ABC blocked for payments

Symptom

You have marked the Customer Invoice / Credit memo for Payment Block and when you try to create a payment then the system shows warning message instead of error and allow you to create a payment.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Receivable work center.
  2. Click Customer Accounts view.
  3. Select the Customer account and Click View.
  4. Select the open document ABC and click Item Details.
  5. Here, you have maintained Payment Block Reason and ticked Payment Block. 
  6. Go to Customer Accounts view and select the open Invoice ABC.
  7. Click Pay Manually By - Outgoing Bank Transfer. 
  8. You will be navigated to Outgoing Bank Transfer screen and you see the warning message - Invoice ABC blocked for payments.
  9. Maintain all the details and Post the payment. 
  10. The Payment is posted successfully.

Resolution

Basically, the Payment Block option is used, when you do not want the system to capture Invoice in the automatic Payment (Payment Run). If you create a Manual Payment, then the system shows only warning message instead of error and allow you to post the payment. The Payment Block option does not work for Manual Payment.

See Also

KBA 3305202 - Warning Message: Invoice ABC blocked for payments

Keywords

payment block, clearing, payment run , KBA , SRD-FIN-CLM , Cash and Liquity Managment , Problem

Product

SAP Business ByDesign all versions