SAP Knowledge Base Article - Preview

3326412 - SuccessFactors screen shows popup and then error message " Identity Provider cannot process the response due to wrong configuration"

Symptom

  1. Logged in to SuccessFactors and when working in the screen there is a popup and then the error message "Error message - Identity Provider cannot process the response due to wrong configuration. Please contact your system administrator " 
  2. A SAML trace shows that there is a https://<hostname>.enable-now.cloud.sap/content/saml/saml_login.htm URL coming up and that is causing the issue. 


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Environment

  • SAP Cloud Identity Services
  • SAP SuccessFactors HXM Suites

Product

Identity Authentication 1.0 ; SAP SuccessFactors HXM Suite 2111

Keywords

Enable now, SuccessFactors, IAS, popup, cannot process the response due to wrong configuration , KBA , BC-IAM-IDS , Identity Authentication Service , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , Problem

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