SAP Knowledge Base Article - Public

3326487 - Inactive Employees can be added as an Attendee in Visits

Symptom

Inactive Employees can be added as an Attendee in Visits

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Go to the Visits Workcenter.
  2. Go to the Visits Workcenter View.
  3. Open any Visit.
  4. Go to the Attendees Facet.
  5. In the Attendees Section, click Add.
  6. Click the OVS in the Name field.

    You are able to add Employees whose 'Valid To Date' is in the past (Invalid Employees).

Cause

The OVS of Name field in Attendees allows you to add Business Partners. Only the Business Partners whose Status is Obsolete will not be fetched. And Employees cannot be set as Obsolete.

Resolution

This is the expected system behaviour.

See Also

2922471 - Unable to Change the Status of a Business Partner to Obsolete Which has the Role Employee

Keywords

Visit, Employee, Invalid, Attendee, Business Partner, Obsolete , KBA , LOD-CRM-ACT-VST , Visit Planning , LOD-CRM-ACT , Activities , Problem

Product

SAP Cloud for Customer core applications all versions