SAP Knowledge Base Article - Public

3326497 - Sender "System System" in Correspondence Portlet - Recruiting Management


  • The Sender is a system user when the email is triggered by application status change.
  • How to change First Name and Last name for the "System System ‎(v4admin)‎" user account?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management


Under what circumstances the Sender is "System System"?

The Sender is "System System" when the email is sent from the SuccessFactors system automatically.

For status-triggered emails, the Sender is the system and not the user who changed the application status.

How to change First Name and Last name for the "System System ‎(v4admin)‎" user account?

This is an inactive account in the system, so please follow the steps below:

  1. Go to Admin Center > Employee Export to export the user data.
    • DO NOT check the "Valid Users only" box under Export Options.
  2. Search for "v4admin" in the username field and select to edit the user.
  3. Under "First Name" and "Last Name", change the data to show what you'd like to display.
    • DO NOT change the user status to "active".
  4. Save the file.
  5. Go to Admin Center > Import Employee Data to import the user data.


See Also

KBA 3116391 - Application status updated by v4admin - Recruiting Management


System user, v4admin, email, e-mail, notification, job application, status-triggered email , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RCM , Recruiting Management , How To


SAP SuccessFactors Recruiting all versions