3326570 - Mismatch of Surcharge in Sales Order and corresponding Customer Invoice

You notice that in the Pricing Tab of your Customer Invoice, the amount for Price Component: Surcharge is not same as the Surcharge amount which is added in Sales Order.

SAP Business ByDesign

1. Go to the Sales Orders work center.
2. Select the Sales Orders view.
3. Open Sales Order XXX (XXX is the ID of the Sales Order).
4. Navigate to Tab Pricing and Invoicing.
5. Under Total Pricing, you can see that the Surcharge is 10 EUR (10 EUR is used as an example of the Surcharged fixed Amount).
6. Now Go to Customer Invoicing work center.
7. Select the Invoice Documents view.
8. Open the corresponding Customer Invoice YYY (YYY is the ID of the Customer Invoice created with reference to Sales Order XXX).
9. In the Invoice,under Pricing Tab, you see the Surcharge is not 10 EUR.

The Price Component Surcharge with a Fixed Amount added manually on Header level is distributed to the open items and the respective quantity.

For example:

You have a Sales Order with 2 items .

Line Item 10 and 20 each have the quantity 1 EA.

You maintain a Surcharge with 10 EUR on header level.

The distribution is 5 EUR for each item.

If you now deliver the items separately and then invoice the Outbound Delivery Requests separately each Invoice will have a Surcharge of 5 EUR maintained.

If you overdeliver e.g. line item 10 with the quantity of 2 EA instead of 1 EA and then invoice line item 10 with quantity 2 EA and line item 20 with the quantity of 1 EA the Surcharge will increase on the Invoice and the Surcharge in the Invoice will be 15 EUR.

KBA 2677469 - Mismatch of Freight in Sales Order and corresponding Customer Inovice

Surcharge; Fixed Amount; incorrect; different; Sales Order; Invoice; calculated; Pricing; , KBA , AP-PRC-PC , Calculation , Problem