Symptom
After download a file which name contains special characters (like ', &, etc.) from Recruiting attachment fields (resume, cover letter, etc.), the name of the downloaded file has been changed.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Upload to one of Recruiting attachment fields a file which name contains special characters. Ex.: CV'Test.docx
- After the file has been uploaded, download it from the system
- File will be download with a different name. Ex.: CV'Test.docx
Cause
File name shows as the HTML encoded name.
Resolution
This behavior is due to security measures that need to be taken to replace and encode any potential active/malicious content in the attachment name and considered as expected when downloading attachments uploaded to Document Management System.
Keywords
html, encoded, download, resume, cover letter, multiattachment , KBA , LOD-SF-RCM-SYS , System Performance, Usability, Errors, Security , Problem
Product
SAP SuccessFactors Recruiting all versions