SAP Knowledge Base Article - Public

3326842 - File name containing special characters changes after download - Recruiting Management


After download a file which name contains special characters (like ', &, etc.) from Recruiting attachment fields (resume, cover letter, etc.), the name of the downloaded file has been changed.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Upload to one of Recruiting attachment fields a file which name contains special characters. Ex.: CV'Test.docx
  2. After the file has been uploaded, download it from the system
  3. File will be download with a different name. Ex.: CV'Test.docx


File name shows as the HTML encoded name.


This behavior is due to security measures that need to be taken to replace and encode any potential active/malicious content in the attachment name and considered as expected when downloading attachments uploaded to Document Management System.


html, encoded, download, resume, cover letter, multiattachment , KBA , LOD-SF-RCM-SYS , System Performance, Usability, Errors, Security , Problem


SAP SuccessFactors Recruiting all versions