3326902 - Cannot process Goods and Activity Confirmation ABC because Point-of-Sale Transaction DEF not yet posted in accounting

Goods and Activity Confirmation ID ABC shows as an Unposted Source Document with error message:

"Cannot process Goods and Activity Confirmation ABC because Point-of-Sale Transaction DEF not yet posted in accounting. As Goods and Activity Confirmation ABC contains a reference to Point-of-Sale Transaction DEF but Point-of-Sale Transaction DEF has not been posted in accounting, it is impossible to process Goods and Activity Confirmation ABC. Check why Point-of-Sale Transaction DEF has not been posted." (ABC and DEF stands for the IDs of the referred documents).

SAP Business ByDesign

1. Go to the General Ledger work center.
2. Go to the Source Documents view.
3. In Unposted Source Documents, you will notice Goods and Activity Confirmation ID ABC with the error message above.

As the error message states, Goods and Activity Confirmation ABC contains a reference to Point-of-Sale Transaction DEF, but Point-of-Sale Transaction DEF has not been posted in accounting.

One of the reasons why the Point-of-Sale Transaction DEF is not posted in accounting is because the transaction contains a Non-Taxable tax code and also contains a tax amount.

The tax code and tax amount information was sent to the ByDesign system via payload.

To check this follow this path:

1. Go to Customer Invoicing Work Center.
2. Open Point-of-Sale Transactions View.
3. Search and open Point-of-Sale Transaction DEF.
4. Click on View All and go to Tax Items tab.
5. Here you notice that the Tax Code is "1 - Non-Taxable Purchase Out of Scope of Law" or another similar Non-Taxable Tax code.
6. Also, in the Tax Amount field, there is an amount different than zero maintained.

Due to the mismatch, an error occurs and the Point-of-Sale transaction is not sent to accounting.

You can check the tax rates in the below steps:

1. Go to the Business Configuration work center.
2. Go to the Overview sub view.
3. Search for the activity Tax on Goods and Services.
4. Select Define Tax Codes.
5. Search for the relevant Tax code and check for the Tax rate type.
6. Click the Define Tax Rate Schedules link.
7. You can chek the Rate in % for the Tax rate type is blank or 0.

To prevent this error, please ensure that you only maintain a tax amount for taxable items.

For the documents that are currently in error. These documents will have to be canceled and created with correct tax amount for taxable items.

Point-of-Sale, Payload, Non-taxable, Goods and Activity Confirmation , KBA , SRD-FIN-GL , General Ledger , AP-POS-POS , Point-of-Sale Transaction , How To