Symptom
After upgrading to Latest Goal Management and converting the goal plan templates, when attempting to edit or copy a score field users receive an error:
You do not have permission to edit goal field: goalScore.
Environment
SAP SuccessFactors Goal Management
Reproducing the Issue
- Login to system
- Home dropdown > Goals
- Create Goal > Create New
- Enter all details > Save Changes
- Receive error message
Cause
The user does not have write permission for the goal-score field.
Resolution
In Legacy Goal Management, the goal-score field could be modified by users if they had the ability to edit goals. With Latest Goal Management, users need to have the write permission to modify the goal-score field or any fields that directly affect the goal-score field.
The permission needs to be updated in the Goal Plan XML, and this can only be modified via Provisioning.
As a customer, you do not have access to Provisioning. Please engage your Certified Partner to implement the fix. If you do not have a certified partner, you can look for one using 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud].
Keywords
success factors, SF, GM, PMGM, objectives, goal scores, goalscore, LGM , KBA , LOD-SF-GM-ADM , Admin Tools, Settings, Permissions , Problem