SAP Knowledge Base Article - Public

3326922 - Latest Goal Management Error: You do not have permission to edit goal field: goalScore.

Symptom

After upgrading to Latest Goal Management and converting the goal plan templates, when attempting to edit or copy a score field users receive an error:

You do not have permission to edit goal field: goalScore.

Environment

SAP SuccessFactors Goal Management

Reproducing the Issue

  1. Login to system
  2. Home dropdown > Goals
  3. Create Goal > Create New
  4. Enter all details > Save Changes
  5. Receive error message

Cause

The user does not have write permission for the goal-score field.

Resolution

In Legacy Goal Management, the goal-score field could be modified by users if they had the ability to edit goals. With Latest Goal Management, users need to have the write permission to modify the goal-score field or any fields that directly affect the goal-score field.

The permission needs to be updated in the Goal Plan XML, and this can only be modified via Provisioning. 

As a customer, you do not have access to Provisioning. Please engage your Certified Partner to implement the fix. If you do not have a certified partner, you can look for one using 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud].

Keywords

success factors, SF, GM, PMGM, objectives, goal scores, goalscore, LGM , KBA , LOD-SF-GM-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Performance & Goals 2211