Symptom
SMS campaigns are failing and the execution is being delayed due to error messages similar to the example below, where the 'X' symbols are the actual IDs of the contact involved:
"Contact with ID SAP_HYBRIS_MKT_IC-XXXXXXXXXXXXXXXXXXXXXXXXXXXXX does not have ID MOBILE-+XXXXXXXXXXX"
Read more...
Environment
SAP Marketing Cloud
Product
SAP S/4HANA Cloud 2302
Keywords
sms campaign, text message campaign, text message, delayed , KBA , CEC-MKT-CPG-EXE , Campaign execution , CEC-MKT-DM-PER , Marketing permissions , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.