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3326952 - Windows AD SSO not working when switching to AES encryption from RC4 encryption in Business Intelligence Platform


  • BI Launchpad logon page is reached instead of being automatically logged in (SSO fails)
  • Tomcat or vintela logs could show the following type of error message: (NOTE: Key Type 18 is for AES)

[DEBUG] xxxxxxxxx jcsi.kerberos: Could not decrypt service ticket with Key type 18, KVNO 8, Principal "xxxxxxxxx" using key:
 Principal: [1] xxxxxxxxxx
  TimeStamp: xxxxxxxxx
  KVNO: -1
  EncType: 18
  Key: 32 bytes, fingerprint = [4e 46 a8 80 7c 15 15 5b f1 b1 65 9e 1c c8 a9 8]
Exception for this key was: Integrity check failure[Note:  principal names are different;  this may or may not be a problem]
[Note:  KVNO used wildcard match, not exact match;  perhaps the password used to generate this key is not the most recent password?]

  • Another error that could be observed in the tomcat std.err

com.crystaldecisions.sdk.exception.SDKException$InvalidArg: The argument has an invalid value null (FWM 02024)



  • Windows Server Operating System
  • SAP BusinessObjects Business Intelligence Platform 4.x


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