Symptom
You are trying to release a customer invoice, but system gives dump (500 system error).
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Go to the Invocie Documents view.
- Edit the customer invoice ABC. (ABC represents the ID of the customer invoice).
- Click Release button, you get 500 system error and not able to release it.
Cause
In this case, the dump is caused due to special character used in the Customer Information section.
For exmpale, the character like 😉 ❤️ 🚚.
Resolution
Remove the special character from customer information. Then, try to release it.
Keywords
Customer Invoice; release; dump; CX_SY_CONVERSION_CODEPAG; Exception 'CX_SXMLP' caught by class 'CL_SPAF_ESF_ADAPTER'. , KBA , SRD-CRM-INV , Customer Invoicing , Problem
Product
SAP Business ByDesign all versions