Symptom
You have changed the employee name of buyer responsible. However when you create a new purchase request, system shows the old name in the Purchase Request main screen.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Requests and Orders work center
- Go to Purchase Requests view
- Select the relevant Purchase Request
- You can see Buyer Responsible appears with old name
Cause
The buyer responsible person name is pulled from the personnel administration work center. When you edit the personnel file of an employee under Personal Data tab, go to Biographical data, here you have maintained the first name and last name with old name. Hence system shows incorrect buyer responsible name in purchase request document.
Resolution
- You can follow the below steps to fix the problem;
- Go to Personnel Administration work center
- Go to Employees view
- Select the relevant employee and select edit
- Navigate to Personal Data tab and Biographical Data sub tab
- Remove the latest entry which has old name
- Select Add Row and enter the first and last name with updated details
- Select Save and Close
Keywords
Incorrect Buyer Responsible Name in Purchase Request Screen; System shows old name of employee; Old name of buyer responsoble;name of buyer responsible incorrectly displayed , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem