SAP Knowledge Base Article - Public

3327045 - System Displays Incorrect Buyer Responsible Name in Purchase Request Screen

Symptom

You have changed the employee name of buyer responsible. However when you create a new purchase request, system shows the old name in the Purchase Request main screen.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders work center
  2. Go to Purchase Requests view
  3. Select the relevant Purchase Request
  4. You can see Buyer Responsible appears with old name

Cause

The buyer responsible person name is pulled from the personnel administration work center. When you edit the personnel file of an employee under Personal Data tab, go to Biographical data, here you have maintained the first name and last name with old name. Hence system shows incorrect buyer responsible name in purchase request document.

Resolution

  1. You can follow the below steps to fix the problem;
  2. Go to Personnel Administration work center
  3. Go to Employees view
  4. Select the relevant employee and select edit
  5. Navigate to Personal Data tab and Biographical Data sub tab
  6. Remove the latest entry which has old name
  7. Select Add Row and enter the first and last name with updated details
  8. Select Save and Close

Keywords

Incorrect Buyer Responsible Name in Purchase Request Screen; System shows old name of employee;  Old name of buyer responsoble;name of buyer responsible incorrectly displayed , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign 2302 ; SAP Business ByDesign 2305 ; SAP Business ByDesign 2308