Symptom
How to download all attachments for a specific Service Ticket
Environment
- SAP Cloud for Customer
- SAP Cloud for Sales
Reproducing the Issue
NA
Cause
NA
Resolution
- Within Library work center -> Attachments view -> All
- Filter the Attachment with Ticket (by enter the 'Ticket Id' in the column name 'Object Id')
- Download all the attachments related to this Ticket Id
Keywords
download, Ticket, attachment, Object ID , KBA , LOD-CRM-SRP , Service Request Processing , How To
Product
SAP Cloud for Customer core applications 2302