3327133 - Requesting support for Signavio User Management CSV-API

From the API documentation, is not clear how can users be updated via CSV API. Can you give me an example?

Before you start, please make sure, you have the newest version of the postman collection, including the user management part.

Now, create a CSV file with the following structure with UTF-8 encoding:

email;externalId;firstName;lastName

The external Id is the ID given usually by SAML. If the workspace doesn't have SAML, you would need to add an external ID, eg. "UUID0001". So, if you want to change an e-mail address, you need to create a user id, (if not existent already), and then you can update the information about the user. So you send first:

email;externalId;firstName;lastName
john.doe@domain.com;UUID0001;John;Doe

Then, you can adjust whatever you want, if the external ID or email remains the same:

email;externalId;firstName;lastName
john.doe@new-domain.com;UUID0001;John;Doe

If your workspace has already SAML, and the user already has the external ID, you should use the ID provided by SAML.

spm, Process Manager, user management, user change, csv api, api, saml , KBA , BPI-SIG-CA-SEC-UM-AM , Access Management for SAP Signavio , Problem