SAP Knowledge Base Article - Public

3327206 - Opportunity Attachments automatically attaching to Activity

Symptom

When creating a follow up Activity from an Opportunity (such as an e-mail), the Opportunity's attachments are being automatically added to the Activity

Environment

SAP Cloud for Customer

Resolution

The standard system will only copy the same attachment types.  If you create special attachment types only visible for the Opportunity, then these attachments should not be copied to the activity. Please check fine-tuning activity: "Customer-defined document types for attachments".

Keywords

opportunity, attachment, incorrect attachment, activity , KBA , LOD-CRM-OPP , Opportunity Management , LOD-CRM-ACT , Activities , Problem

Product

SAP Cloud for Customer core applications 2302