Symptom
Their is no option to add an attachment, while composing new portal interaction in an employee support ticket.
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Environment
SAP Cloud for Customer .
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Portal Interaction , Add Attachment , Employee Support Ticket , KBA , missing attachment in portal memo , customer support ticket , employee support ticket , LOD-CRM-SRP-INT , Ticket Interactions , LOD-CRM-SC-EML , Email , Product Enhancement
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