Symptom
You are trying to create new Corporate or Private Account with Puerto Rico Country/Region, main addresses are being created, however, this does not bring any state.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Account Management work center, New Corporate Account view.
- Fill Country/Region with PR - Puerto Rico.
- Then you will see there are no options available for State.
Cause
As per ISO (https://www.iso.org/obp/ui) noted, no Subdivision category (state) is available for country Puerto Rico. Hence no values are coming in state dropdowns.
Resolution
This is standard system behavior.
Keywords
Puerto Rico, State, Corporate Account , KBA , AP-RC-CTY , Countries , Problem
Product
SAP Business ByDesign all versions