Symptom
Below error appears when trying to select a Web Intelligence document as a Live Source in SAP Analytics Cloud:
"Cannot read document Application can't recognize the document format. (IES 10503)"
Environment
- SAP Analytics Cloud
- SAP BusinessObjects Business Intelligence Platform 4.2 Support Pack 9, 4.3 Support Pack 1 or higher.
Reproducing the Issue
- Login to SAC.
- Navigate to Modeler.
- Create a new Live Data Model.
- Select the system type as "SAP Universe or WebI document".
- Enter the "Connection" details.
- Under "Data Source", select a webi document.
- Click on "OK"
>>Notice the error: "Cannot read document Application can't recognize the document format. (IES 10503)".
Cause
- The "Smart View" option in CMC is set to "View Latest Instance".
- The web intelligence document is scheduled to a different format other than Web intelligence (PDF, Excel, etc).
Resolution
- Logon to Central Management Console (CMC).
- Click Applications from CMC Home.
- Select Web Intelligence and click Manage -> Properties.
- Choose "View Object" for the Smart View property.
See Also
Keywords
SAC, LDC , KBA , LOD-ANA-LDC , SAC Live Data Connection , Problem
Product
SAP Analytics Cloud 1.0