3327911 - Receiving HTTP 401 Unauthorized When Accessing Cloud Portal APIs

Symptom

Requests to Cloud Portal APIs, e.g build or deployment APIs, return HTTP 401 Unauthorized error response:

curl/postman response:

<!doctype html>
<html lang="en">
<head>
<title>HTTP Status 401 – Unauthorized</title>
<style type="text/css">body {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:#525D76;} h1 {font-size:22px;} h2 {font-size:16px;} h3 {font-size:14px;} p {font-size:12px;} a {color:black;} .line {height:1px;background-color:#525D76;border:none;}</style>
</head>
<body><h1>HTTP Status 401 – Unauthorized</h1></body>
</html>

Commerce CLI response:

Network request failed with status code: 401 UNAUTHORIZED
Authentication Failed.
Make sure auth-credentials config property is set correctly ('config set auth-credentials CREDENTIALS').

Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

API, build, deployment, request, trace, http, 401, unauthorized, error, response, token, valid, revoke, hybris, ccv2, commerce , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , Problem

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